Privacy policy and cookie management

We take the privacy of your personal information very seriously. This Privacy Policy describes how we collect, use and protect your personal data when you visit our website [website URL] ("www.laura-naturo.ch"). By using our Site, you consent to the practices described in this policy.

Collection of Information

We may collect the following types of information:

Personal Information: Name, e-mail address, telephone number, payment information, and any other information you voluntarily provide via forms on the Site.
Browsing information: IP address, browser type, pages visited and other browsing data collected automatically for the purposes of analysing and improving the Site.

Use of Information

The information collected is used to:

Provide and improve our services: Process your requests, manage your appointments and improve our therapeutic services.
Communication: To send you appointment confirmations, reminders, updates and other important information about our services.
Marketing: Subject to your consent, to send you newsletters and promotional offers.
Analysis: To monitor and analyse the use of the Site in order to improve its performance and content.

Sharing information

We do not share your personal information with third parties, except in the following cases.

Legal obligations: If the law requires us to do so or to respond to legal requests from the competent authorities.
Protection of rights: To protect and defend our rights or those of our users.

Data security

We implement appropriate security measures to protect your personal information against unauthorised access, disclosure, alteration or destruction. However, no method of transmission over the Internet or method of electronic storage is completely secure.

Data retention

We retain your personal information for as long as necessary to fulfil the purposes for which it was collected or to comply with applicable legal requirements.

Our Site uses cookies to enhance your browsing experience. You can configure your browser to refuse cookies, but this may limit certain functionalities of the Site.

Your rights

You have the right to:

Access your information: Request a copy of the personal information we hold about you.
Rectify your information: Request the correction of any inaccurate or incomplete information.
Delete your information: Request the deletion of your personal information, subject to certain legal conditions.
Objection and restriction: Request that you limit the use of your personal information or object to its processing in certain circumstances.

Changes to the Privacy Policy

We reserve the right to modify this Privacy Policy at any time. Any changes will be posted on this page and will take effect immediately upon publication.

Privacy policy and cookie management

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